Frequently Asked Questions
Everything you need to know about your Zoot Sports gear and orders.
How should I care for my triathlon wetsuit and race apparel?
To extend the life of your gear, rinse with fresh water after every use to remove salt and chlorine. Hang to dry in the shade and avoid direct sunlight. For wetsuits, use a wide hanger to prevent shoulder creasing.
What is your return policy for performance footwear?
We offer a 30-day return policy on all footwear. Items must be in their original packaging and in like-new condition. Please note that shipping fees are non-refundable.
How do I determine my correct size in Zoot apparel?
Our gear is designed for an aerodynamic, athletic fit. We recommend consulting our detailed Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Zoot Sports ships to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.